Beta 3 Upgrade Failed

Attempted to install Beta3 on XP and I received fatal errors. I had to uninstall Beta2 and then install Beta3. This may be normal, but not sure.

-Andrew

Sorry, I do not remember the error message.

Andrew

Tried upgrading from Beta 3 to V1 on XP and here is the report:

Mocha 1.0.0 (8/9/2007 12:29:55 PM)

This setup will perform an upgrade of ‘Mocha 1.0.0 Beta 3’. Do you want to continue?
&Yes &No


InstallShield Wizard (8/9/2007 12:29:56 PM)

Preparing to Install…
Mocha 1.0.0 Setup is preparing the InstallShield Wizard, which will guide you through the program setup process. Please wait.
Cancel


Mocha 1.0.0 - InstallShield Wizard (8/9/2007 12:30:08 PM)

Wizard will complete the installation of Mocha 1.0.0 on your computer. To continue, click Next.
&Next > Cancel


Mocha 1.0.0 - InstallShield Wizard (8/9/2007 12:30:10 PM)

Mocha 1.0.0 is configuring your new software installation.
Cancel


Mocha 1.0.0 Error (8/9/2007 12:30:11 PM)

Error 1316.A network error occurred while attempting to read from the file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp_is49A\Mocha 1.0.0 Beta 3.msi
OK


Feature transfer error (8/9/2007 12:30:12 PM)

Error: -1603 Fatal error during installation.Consult Windows Installer Help (Msi.chm) or MSDN for more information.
OK

O.K I will do some investigating; we have a work around for the issue as you described:

  1. Uninstall Beta 2 and then install Beta 3.

If something does come to you please post it as it would help pinpoint the issue

Thanks for reporting this issue.

You mentioned you recieved a fatal error, could you perhaps elaborate on this (do you perhaps remember the error message). I have sucsesfully completed an upgrade of this type in test with no issues… However the behaviour is completely unexpected as there is an upgrade path from Beta 2 to Beta 3