Black Screen on Sapphire

I don’t know what could have caused this, but when i try to add a Sapphire plugin to my video, It only shows a red X but doesn’t show the video. Yes, this is on Vegas Pro 19 on Windows and 64-bit. Also i reinstalled it. Can any of you people know what has caused this crap?

A red X indicates a problem with your license. Please contact support and have your activation key handy (it’s on your invoice when you purchased Sapphire), and we can get you squared away ASAP.