Boris FX Optics 2022 does nothing after hitting apply

Spend hours making a nighttime scene, just to find out that nothing happens when I return to photoshop.
My trial version is almost expired, and I was about to purchase the software.

Unless I find out why it does not work.
I am glad I did not make the mistake of purchasing.

We are happy to help if you can provide some details:
What size image are you working at?
What is your operating system, version, system specs, etc.

Did you save the Optics project as a smart filter? Meaning is the project still there and you can see it in Optics? It is possible it could be a memory or display driver issue.

Lastly, if you’d like to email us the Photoshop project, we can take a look on our end.
You can private message me a download link.
Thanks,
Ross

It happened twice with this same image.
First time the image was: 300 ppi with a size of 68.7 MB.
I thought it was too big so I downsized it to: 72 ppi with a size of 7,91 MB.
And it happened again. I was using about nine (9) filter layers with masks.
Image used was: AdobeStock_467792515.jpeg.
It is free licensed, I could try to upload it to you, but I don’t know if this is allowed.


This are my specs derived from photoshop “System Info”:
Adobe Photoshop Version: 23.5.0 20220809.r.669 0e07917 x64
Number of Launches: 29
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22000.856
System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2592 MHz
Built-in memory: 16225 MB
Free memory: 10390 MB
Memory available to Photoshop: 11956 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.7.1
SAM SDK Version: 2.0.0-main.1351
ACP.local Status:

  • SDK Version: 2.7.1.1
  • Core Sync Status: Reachable and compatible
  • Core Sync Running: 5.16.2.1
  • Min Core Sync Required: 4.3.66.28
    Live Edit Client SDK Version: 3.90.3
    Content Credentials is not available
    Manta Canvas: Enabled.
    Alias Layers: Disabled.
    Modifier Palette: Disabled.
    Highbeam: Enabled.
    Image tile size: 1024K
    Image cache levels: 4
    Font Preview: Medium
    HarfBuzz Version: 2.8.1
    TextEngine: Unified Text Engine
    ======= GPU
    Native API stable: True
    OpenGL API stable: True
    OpenCL API stable: True
    GPUDeny: 0
    GPUForce: 0
    useGPU: 1
    useOpenCL: 1
    isGPUCapable: 1
    GPUName: NVIDIA GeForce GTX 1050
    GPUVendor: NVIDIA
    IsNativeGPUCapable: 1
    IsOpenGLGPUCapable: 1
    IsOpenCLGPUCapable: 1
    HasSufficientRAM: 1
    GPU accessible RAM: 4,214 MB
    Required GPU accessible RAM: 1,500 MB
    UseGraphicsProcessorChecked: 1
    UseOpenCLChecked: 1
    Windows remote desktop: 0
    Display: 1
    Display Bounds: top=0, left=0, bottom=1080, right=1920
    ------- Sniffer output
    [0 ms]
    Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
“C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe” -baseTimeMS=510797226 -comment=Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64

[4548 ms]
Start sniffer 2022-08-24 16:51:38

Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64

C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=510797226 -comment=Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64

{51 ms}
Start platform native
# displays: 1
Display 0
Display: \.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) → (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1050 index=0 preferred=1)

# devices:                    2
Device 0
  Name:                         NVIDIA GeForce GTX 1050
  Preferred:                    TRUE
  Power Envelope:               UNKNOWN
  Attachment:                   UNKNOWN
  # attached displays:          1
    \\.\DISPLAY1
  GPU accessible RAM:                4,214 MB
  VRAM:                              4,214 MB
  Dedicated System RAM:                  0 MB
  Shared System RAM:                 8,506 MB
  API version:                  12.0 (12.0)
  Device version:               12.0 (12.0)
  Vendor name:                  NVIDIA
  Driver date:                  2022-06-23  000000.000000-000
  Driver age:                   2 months
  Driver version:               31.0.15.1659
  Supports UMA:                 UNSUPPORTED
  D3D-ID:                       7309

Device 1
  Name:                         Intel(R) UHD Graphics 630
  Preferred:                    FALSE
  Power Envelope:               UNKNOWN
  Attachment:                   UNKNOWN
  # attached displays:          0
  GPU accessible RAM:                8,640 MB
  VRAM:                                134 MB
  Dedicated System RAM:                  0 MB
  Shared System RAM:                 8,506 MB
  API version:                  12.0 (12.0)
  Device version:               12.0 (12.0)
  Vendor name:                  INTEL
  Driver date:                  2020-09-11  000000.000000-000
  Driver age:                   23 months
  Driver version:               27.20.100.8729
  Supports UMA:                 SUPPORTED
  D3D-ID:                       16027

End platform native
{2290 ms}

{2290 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) → (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1050/PCIe/SSE2 index=0 preferred=1)

# devices:                    1
Device 0
  Name:                         NVIDIA GeForce GTX 1050/PCIe/SSE2
  Preferred:                    TRUE
  Power Envelope:               INTEGRATED
  Attachment:                   UNKNOWN
  # attached displays:          1
    \\.\DISPLAY1
  GPU accessible RAM:                4,214 MB
  VRAM:                              4,214 MB
  Dedicated System RAM:                  0 MB
  Shared System RAM:                 8,506 MB
  API version:                  2.1 (2.1.2 NVIDIA 516.59)
  Device version:               2.1 (2.1.2 NVIDIA 516.59)
  Vendor name:                  NVIDIA
  Driver date:                  2022-06-23  000000.000000-000
  Driver age:                   2 months
  Driver version:               31.0.15.1659
  GLSL version:                 1.20 (1.20 NVIDIA via Cg compiler)

End platform OpenGL
{2772 ms}

{2772 ms}
Start platform OpenCL
# displays: 0

# devices:                    2
Device 0
  Name:                         NVIDIA GeForce GTX 1050
  Preferred:                    TRUE
  Power Envelope:               DISCRETE
  Attachment:                   UNKNOWN
  # attached displays:          0
  GPU accessible RAM:                4,294 MB
  VRAM:                              4,294 MB
  Dedicated System RAM:                  0 MB
  Shared System RAM:                     0 MB
  API version:                  3.0 (OpenCL 3.0 CUDA)
  Device version:               3.0 (OpenCL 3.0 CUDA)
  Vendor name:                  NVIDIA
  Driver date:                  UNKNOWN
  Driver age:                   UNKNOWN
  Driver version:               UNKNOWN
  Bandwidth:                    93 GB / s
  Compute score:                714.318
  Device name string:           NVIDIA GeForce GTX 1050
  Device vendor string:         NVIDIA Corporation
  Platform name string:         NVIDIA CUDA 
  Platform vendor string:       NVIDIA Corporation

Device 1
  Name:                         Intel(R) UHD Graphics 630
  Preferred:                    FALSE
  Power Envelope:               INTEGRATED
  Attachment:                   UNKNOWN
  # attached displays:          0
  GPU accessible RAM:                6,805 MB
  VRAM:                              6,805 MB
  Dedicated System RAM:                  0 MB
  Shared System RAM:                     0 MB
  API version:                  2.1 (OpenCL 2.1 )
  Device version:               2.1 (OpenCL 2.1 NEO )
  Vendor name:                  INTEL
  Driver date:                  UNKNOWN
  Driver age:                   UNKNOWN
  Driver version:               UNKNOWN
  Bandwidth:                    23 GB / s
  Compute score:                187.925
  Device name string:           Intel(R) UHD Graphics 630
  Device vendor string:         Intel(R) Corporation
  Platform name string:         Intel(R) OpenCL HD Graphics
  Platform vendor string:       Intel(R) Corporation

End platform OpenCL
{4453 ms}

Exit code kExitNormal
End sniffer 2022-08-24 16:51:42
[kStatusNormal, kExitNormal]

[4549 ms]
Finish RunAllAPIs

[9047 ms]
Start GetSnifferResult

[9047 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970774452592209824
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022
Temporary file path: C:\Users\CARL\AppData\Local\Temp
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 237,6G, 56,9G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/07/05-12:59:37 79.2687e22 79.2687e22
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
AdobeXMPFiles.dll Adobe XMP Files 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
AdobeXMPScript.dll Adobe XMP Script 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/06/29-19:10:01 79.e12ffba 79.e12ffba
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
BIB.dll BIB 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
BIBUtils.dll BIBUtils 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.2.1-1-cbb9a02
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.3 (r0x0ee262de)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
JP2KLib.dll JP2KLib 2022/06/08-13:36:40 79.8753c76 79.8753c76
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
mkl_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_core.1.dll Intel(R) Math Kernel Library 2021.3
mkl_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_mc3.1.dll Intel(R) Math Kernel Library 2021.3
mkl_sequential.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_mc3.1.dll Intel(R) Math Kernel Library 2021.3
MPS.dll MPS 2022/06/26-19:09:38 79.14a028f 79.14a028f
onnxruntime.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.5
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.5
PSViews.dll Adobe Photoshop 2022 23.5
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
sentry.dll Adobe-Sentry.dll 0.4.17
SVGRE.dll SVGRE 79.2c1e692 79.2c1e692
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.4.0.997eb32 17.4.0.997eb32
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.2.1-1-cbb9a02
UPIC 2.4.1

Required plugins:

Accented Edges 23.5 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.5 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.5 - from the file “Filter Gallery.8bf”
Average 23.5 - from the file “Average.8bf”
Bas Relief 23.5 - from the file “Filter Gallery.8bf”
BMP 23.5 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.5 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.5 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.5 - from the file “Filter Gallery.8bf”
Charcoal 23.5 - from the file “Filter Gallery.8bf”
Chrome 23.5 - from the file “Filter Gallery.8bf”
Cineon 23.5 - from the file “Cineon.8bi”
Clouds 23.5 - from the file “Clouds.8bf”
Color Halftone 23.5 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.5 - from the file “Filter Gallery.8bf”
Conté Crayon 23.5 - from the file “Filter Gallery.8bf”
Craquelure 23.5 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.5 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.5 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.5 - from the file “Filter Gallery.8bf”
Crystallize 23.5 - from the file “Standard MultiPlugin.8bf”
Cutout 23.5 - from the file “Filter Gallery.8bf”
Dark Strokes 23.5 - from the file “Filter Gallery.8bf”
De-Interlace 23.5 - from the file “Standard MultiPlugin.8bf”
Dicom 23.5 - from the file “Dicom.8bi”
Difference Clouds 23.5 - from the file “Clouds.8bf”
Diffuse Glow 23.5 - from the file “Filter Gallery.8bf”
Displace 23.5 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.5 - from the file “Filter Gallery.8bf”
Entropy 23.5 - from the file “statistics.8ba”
Export Color Lookup Tables 23.5 - from the file “Export3DLUT.8be”
Extrude 23.5 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.5 - from the file “FastCore.8bx”
Fibers 23.5 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.5 - from the file “Filter Gallery.8bf”
Filter Gallery 23.5 - from the file “Filter Gallery.8bf”
Fresco 23.5 - from the file “Filter Gallery.8bf”
Glass 23.5 - from the file “Filter Gallery.8bf”
Glowing Edges 23.5 - from the file “Filter Gallery.8bf”
Grain 23.5 - from the file “Filter Gallery.8bf”
Graphic Pen 23.5 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.5 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.5 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.5 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.5 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.5 - from the file “Standard MultiPlugin.8bf”
IGES 23.5 - from the file “U3D.8bi”
Ink Outlines 23.5 - from the file “Filter Gallery.8bf”
JPEG 2000 23.5 - from the file “JPEG2000.8bi”
Kurtosis 23.5 - from the file “statistics.8ba”
Lens Blur 23.5 - from the file “Lens Blur.8bf”
Lens Correction 23.5 - from the file “Lens Correction.8bf”
Lens Flare 23.5 - from the file “Standard MultiPlugin.8bf”
Liquify 23.5 - from the file “Liquify.8bf”
Matlab Operation 23.5 - from the file “ChannelPort.8bf”
Maximum 23.5 - from the file “statistics.8ba”
Mean 23.5 - from the file “statistics.8ba”
Measurement Core 23.5 - from the file “MeasurementCore.8me”
Median 23.5 - from the file “statistics.8ba”
Mezzotint 23.5 - from the file “Standard MultiPlugin.8bf”
Minimum 23.5 - from the file “statistics.8ba”
MMXCore Routines 23.5 - from the file “MMXCore.8bx”
Mosaic Tiles 23.5 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.5 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.5 - from the file “Filter Gallery.8bf”
Note Paper 23.5 - from the file “Filter Gallery.8bf”
NTSC Colors 23.5 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.5 - from the file “Filter Gallery.8bf”
OpenEXR 23.5 - from the file “Standard MultiPlugin.8bf”
Optics 2022 NO VERSION - from the file “Optics.8bf”
Paint Daubs 23.5 - from the file “Filter Gallery.8bf”
Palette Knife 23.5 - from the file “Filter Gallery.8bf”
Patchwork 23.5 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.5 - from the file “Standard MultiPlugin.8bf”
PCX 23.5 - from the file “PCX.8bi”
Photocopy 23.5 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.5 - from the file “ChannelPort.8bf”
Pinch 23.5 - from the file “Standard MultiPlugin.8bf”
Pixar 23.5 - from the file “Pixar.8bi”
Plaster 23.5 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.5 - from the file “Filter Gallery.8bf”
Pointillize 23.5 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.5 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.5 - from the file “PBM.8bi”
Poster Edges 23.5 - from the file “Filter Gallery.8bf”
PRC 23.5 - from the file “U3D.8bi”
Radial Blur 23.5 - from the file “Standard MultiPlugin.8bf”
Radiance 23.5 - from the file “Radiance.8bi”
Range 23.5 - from the file “statistics.8ba”
Render Color Lookup Grid 23.5 - from the file “Export3DLUT.8be”
Reticulation 23.5 - from the file “Filter Gallery.8bf”
Ripple 23.5 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.5 - from the file “Filter Gallery.8bf”
Save for Web 23.5 - from the file “Save for Web.8be”
ScriptingSupport 23.5 - from the file “ScriptingSupport.8li”
Shear 23.5 - from the file “Standard MultiPlugin.8bf”
Skewness 23.5 - from the file “statistics.8ba”
Smart Blur 23.5 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.5 - from the file “Filter Gallery.8bf”
Solarize 23.5 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 23.5 - from the file “Filter Gallery.8bf”
Spherize 23.5 - from the file “Standard MultiPlugin.8bf”
Sponge 23.5 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.5 - from the file “Filter Gallery.8bf”
Stained Glass 23.5 - from the file “Filter Gallery.8bf”
Stamp 23.5 - from the file “Filter Gallery.8bf”
Standard Deviation 23.5 - from the file “statistics.8ba”
Substance Filter NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 23.5 - from the file “Filter Gallery.8bf”
Summation 23.5 - from the file “statistics.8ba”
Targa 23.5 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.5 - from the file “Filter Gallery.8bf”
Tiles 23.5 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.5 - from the file “Filter Gallery.8bf”
Twirl 23.5 - from the file “Standard MultiPlugin.8bf”
U3D 23.5 - from the file “U3D.8bi”
Underpainting 23.5 - from the file “Filter Gallery.8bf”
Vanishing Point 23.5 - from the file “VanishingPoint.8bf”
Variance 23.5 - from the file “statistics.8ba”
Water Paper 23.5 - from the file “Filter Gallery.8bf”
Watercolor 23.5 - from the file “Filter Gallery.8bf”
Wave 23.5 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.5 - from the file “WIASupport.8li”
Wind 23.5 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.5 - from the file “WBMP.8bi”
ZigZag 23.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.12.1.4 - from the file “C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.12.1”
CDO: 1.125.1
CmdN: 1.13.2
CDP: 1.149.0
Projects: 1.4.5
Loaded at: 197 ms - launch time impact: 105 ms
ccx-timeline (Prepared) 3.0.3.0 - from the file “Required Folder”
CCX Commenting UXP Webview (Loaded) 23.6.0.0 - from the file “Required Folder”
Loaded at: 14374 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 23.12.0.0 - from the file “Required Folder”
Share Panel (Loaded) 1.0.3.0 - from the file “Required Folder”
Loaded at: 199 ms - launch time impact: 0 ms
PixelSquid (Prepared) 1.0.6.0 - from the file “Plugin Market Place”
pexels (Prepared) 0.4.13.0 - from the file “Plugin Market Place”
StockSolo – Stock Photo Search (Prepared) 2.0.7.0 - from the file “Plugin Market Place”
Watermark 3 (Prepared) 3.2.0.0 - from the file “Plugin Market Place”
CC Libraries Panel (Prepared) 3.19.238.0 - from the file “C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238”
CAPTURE: 2.0.34 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.3.0 - from the file “Required Folder”
Photoshop UXP Export-As (Prepared) 5.8.13.0 - from the file “Required Folder”
Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file “Required Folder”
Loaded at: 14374 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file “Required Folder”
Plugins Panel (Prepared) 1.4.3.0 - from the file “Required Folder”
IC popup message (Loaded) 1.0.0.0
Loaded at: 12132 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 12132 ms - launch time impact: 0 ms
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file “Required Folder”
Loaded at: 14001 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.8.0.29 - from the file “Required Folder”
Loaded at: 14375 ms - launch time impact: 107 ms
Neural Filters (Registered) 1.13.3.0 - from the file “Required Folder”

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\index.html”
RealLookLongShadow 1.2.0 - from the file “C:\Users\CARL\AppData\Roaming\Adobe\CEP\extensions\com.YanovDI.RealLookLongShadow.1.2\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\manager.html”

Installed TWAIN devices: NONE


Thanks for responding.

UPDATE:
I just double checked, and the number of layers used is about nineteen (19)!
and below is the wetransfer link for the setup I used in this case:

Can you let us know what size the image is in pixels?

If you could send the original image, that would be ideal.

Can you make sure you are running the most recent graphics driver from the manufacturer’s website?

Hi Marco,
Thanx for the help!

I checked my drivers yesterday via my computer manufacturer website and they were up to date.
I will check again on my driver’s manufacturer site to be sure.

I am sending you a wetransfer link containing two (2) files:
The original file and the same file, but converted to a smaller size.:

Thanks for sending the image. It rendered fine on my machine.


From a Exlporer window, can you copy and paste the full path of your home directory. For instance, mine is C:\Users\Marco\

This is my path C:\Users\CARL
__
It must be a glitch in my system. That’s exactly how it looked in my Optics. Thanks!
May I download it?

OK, your home directory looks good.

When you have a chance, try updating your driver from nVidia. If that does resolve the issue, try disabling the GPU so we can rule out any graphics issues. Open the Optics > Preferences (Win: File > Preferences / Mac: Optics > Preferences) and set the GPU Rendering to Disabled.

Sure you can download the image from here: https://drive.google.com/file/d/1zAQywj5CKtVBhg2P0PGakEgrz6Jy_yGE/view?usp=sharing

Marco, Thanks for your assistance!

I cleaned up that image a little bit more and was finally able to render that file on my system.
I also updated my NVidia driver although it was not a critical update, but still.
I still believe it was a memory issue, but I am glad the issue is resolved//
Thanks again for your time and help//Take care!

It is possibly a RAM issue. Photoshop uses 70% of the system RAM, leaving only 30% for Optics. You only have 16GB of RAM which may be a bit slim. I suggest that you close other programs while running Photoshop with Optics.