Could not load the Mocha module message


#1

I recently downloaded the trial version of Mocha Pro 2019 6.0.1 for testing in Adobe Premiere and After Effects, but I get this message when I open the Premiere or After Effects and the plugin is not recognized.

My system is Windows 7 SP1 64 bit and the version of Premiere and After Effects is the CC2017


#2

Hi there, we need more information to solve this for you. Can you please open a support case? https://borisfx.com/support/open-a-case/


#3

Hi @maryp
Thanks for the answer. I installed Windows 10 and the problem was solved.