Crashing crashing crashing

Title: MochaPro2019.5 for Avid has caused my Media Composer to crash when opening the interface

Version: MochaPro2019.5-AVX-6.1.2-41.g9c944d33af77.mac

Platform: Mac Pro Server (mid 2012) 2x3.33 GH 6-Core Intel Xeon 64 GB Ram NVIDIA Quado K500 4096 MB
macOS 10.12.6
AMC 12.11.0 (I can’t move up to 2018.12 as my license / dongle doesn’t go that far)
EuControl 19_5_0_514

Description: I got notice within the interface that an update to 6.1.2 from 6.0.1. Since making that update, I am unable to open the mocha Pro interface without instantly crashing. I downgraded back to 6.0.1 but the crashing persists. The interface opens up, the notice about the update shows, then AMC crashes.

I then removed the folder MochaPro2019.5 from the /Library/Application Support/Avid/AVX2_Plug-ins/BorisFX folder. Crash. Then I removed the MochaPro2019 folder from the same place, reinstalled 6.0.1. And it crashed. This is now on a new sequence with one clip, and a new application of the plugin on that clip.

Any help fixing this would be greatly appreciated.

Harry Miller
Editor Treadstone (2019), Back From The Brink (2019), The Predator (2018)

Attached: Crash log
2019_0816_crash4_mochaPro_6.1.2-41.crash.txt (4.4 MB) 2019_0816_crash3_mochaPro_6.1.2-41.crash.txt (4.6 MB)

Attached is the imagineer.log (renamed .rtf.txt because I can’t upload it otherwise).Imagineer.log.HarryMiller.rtf.txt (1.5 MB)

I think I’ve solved the problem.

After multiple tests, when I created new Avid user settings, the crashes stopped. I then updated to 6.1.2 and everything works as expected.

I seem to be back up and running.

Harry

Harry, are you Win? Mac? What version of MC?

Thanks.

David Baertsch

Creative Director/Editor

db Editorial

Please pardon any auto-incorrect

Mac

macOS 10.12.6

AMC 2018.12.6

Thanks. I am Win10, will test here.

David Baertsch

Creative Director/Editor

db Editorial

Please pardon any auto-incorrect