Title: MochaPro2019.5 for Avid has caused my Media Composer to crash when opening the interface. This is now occurring after a reinstall.
Platform: Mac Pro Server (mid 2012) 2x3.33 GH 6-Core Intel Xeon 64 GB Ram NVIDIA Quado K500 4096 MB
AMC 12.11.0 (I can’t move up to 2018.12 as my license / dongle doesn’t go that far)
Description: I believe this is now a deeper problem. I moved my license to my laptop for the weekend. Came back and re-installed on my desktop. And I crash every time I try to open the mocha Pro interface in Avid Media Composer. Last time it was new Avid user settings that solved the problem. That will probably fix this as well. But there is something going on, perhaps corrupting user settings.
Attached are crash logs. ‘.txt’ has been added to allow the attachment.
2019-0821_2ndCrashOpeningMocha.crash.txt|attachment](upload://vJppy4ioJnuvTFqisri3fQrI0iS.txt) (4.6 MB)
20190821_imagineer.log.txt (1.6 MB)