Dreaded red x - AGAIN!

Hey - I’m really not understanding why I get this red x - I know it’s subscription related but I can see that am on a monthly and that I’m paid already through June. This always seems to happen when I’m on deadline - like I am tonight! I keep re-entered my authorization key and the red x will not disappear. Help!

I’m so sorry to hear that you’ve encountering a watermarking issue - I’m sure it must be very frustrating, especially on a deadline. I’ve asked support to reach out to you to help resolve this issue.

Thanks,
Peter.

Hi,

Since we’ll be asking for license information, I’m going to ask you to create a ticket here:

https://borisfx.com/support/open-a-case/

Thanks,

There’s been no resolve.