Just purchased Silhouette 2020 and think I’m running the latest version 2020.03 but I’m getting very weird issues completing very simple roto.
And I’m getting blurry / smeared splines for some reason. I’ve cleared the RAM cache and played around with GPU settings - I have 4GB but no obvious resolution in the problem.
Its also running very slowly and crashing every single time I run a session.
I wonder if it has something to do with the resolution of your 5K iMac. In the Finder, can you go to Preferences > Display and let me know what the resolution is set to? If it is set at 5120 x 2880, can you change it to a lower resolution like 2560 x 1440 and see if that makes the splines display properly as well as help with the stability?
Also, can you reset your Silhouette preferences? To do this, select the Silhouette > Preferences menu and click Reset All at the bottom right of the Preferences window that opens.
I also notice you’re zoomed in almost 1000%. That’s going to make things blurry, due to bilinear filtering.
You can try setting the viewer sampling mode to Point in the Viewer preferences.
If it crashes, can you please file a support ticket and include the crash report/dump?