GPU not enabling?

Gpu option is greyed out in preferences. Any suggestions?

Comp specs:
<p style=“margin: 0px 0px 0px 179.2px; text-indent: -179.2px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> Model Name:Mac Pro</p>
<p style=“margin: 0px 0px 0px 179.2px; text-indent: -179.2px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> Model Identifier:MacPro5,1</p>
<p style=“margin: 0px 0px 0px 179.2px; text-indent: -179.2px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> Processor Name:6-Core Intel Xeon</p>
<p style=“margin: 0px 0px 0px 179.2px; text-indent: -179.2px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> Processor Speed:2.66 GHz</p>
<p style=“margin: 0px 0px 0px 179.2px; text-indent: -179.2px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> Number of Processors:2</p>
<p style=“margin: 0px 0px 0px 179.2px; text-indent: -179.2px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> Total Number of Cores:12</p>
<p style=“margin: 0px 0px 0px 179.2px; text-indent: -179.2px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> L2 Cache (per Core):256 KB</p>
<p style=“margin: 0px 0px 0px 179.2px; text-indent: -179.2px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> L3 Cache (per Processor):12 MB</p>
<p style=“margin: 0px 0px 0px 179.2px; text-indent: -179.2px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> Memory:36 GB</p>
<p style=“margin: 0px 0px 0px 179.2px; text-indent: -179.2px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”></p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”><b>NVIDIA Quadro K5000:</b></p>
<p style=“margin: 0px; font-size: 12px; line-height: normal; font-family: Helvetica; min-height: 14px;”></p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> Chipset Model:NVIDIA Quadro K5000</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> Type:GPU</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> Bus:PCIe</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> Slot:Slot-1</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> PCIe Lane Width:x16</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> VRAM (Total):3584 MB</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> Vendor:NVIDIA (0x10de)</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> Device ID:0x11ba</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> Revision ID:0x00a2</p>
<p style=“margin: 0px 0px 0px 179.2px; text-indent: -179.2px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”></p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”> ROM Revision:3730</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”></p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>running nVidia web driver: 346.02.f07</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”></p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Log file from last open:</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”></p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Commenced logging at Thu Jul 7 14:02:55 2016</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Build Date Jun 22 2016</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Version 5.0.1 build 12206 mac_uni.</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Mac OS X 10.9 64-bit.</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Style sheets directory: /Applications/mocha Pro 5.app/Contents//Resources/stylesheets</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Locale: default</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Setting up GL widget WITH vertical sync</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) **************** GPU Information ****************</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Platform:</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Profile: FULL_PROFILE</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Version: OpenCL 1.2 (Nov 12 2015 15:39:11)</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Name: Apple</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Vendor: Apple</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Extensions: cl_APPLE_SetMemObjectDestructor cl_APPLE_ContextLoggingFunctions cl_APPLE_clut cl_APPLE_query_kernel_names cl_APPLE_gl_sharing cl_khr_gl_event</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro)</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Device:</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Name: Intel(R) Xeon(R) CPU X5650 @ 2.67GHz</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Vendor: Intel</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Version: OpenCL 1.2</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Driver version: 1.1</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Global memory size: 36.0 GiB</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Local memory size: 32.0 KiB</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Number of computing units: 24</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Maximum work group size: 1024</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Maximum work item dimension: 3</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Maximum work item sizes: (1024, 1, 1)</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Maximum clock frequency: 2660 MHz</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Available: no (Two first work items sizes must be 256 or higher)</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro)</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro)</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Device:</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Name: Quadro K5000</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Vendor: NVIDIA</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Version: OpenCL 1.2</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Driver version: 10.4.2 310.41.35f01</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Global memory size: 3.5 GiB</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Local memory size: 48.0 KiB</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Number of computing units: 8</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Maximum work group size: 1024</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Maximum work item dimension: 3</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Maximum work item sizes: (1024, 1024, 64)</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Maximum clock frequency: 705 MHz</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) Available: no (Device is not supported due to crashes. Try using a newer driver (version >= 346).)</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:55 (mochapro) *************************************************</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”>Jul 07 14:02:56 (mochapro) Checked for software updates: Success</p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”></p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”></p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”></p>
<p style=“margin: 0px 0px 0px 106.8px; text-indent: -106.8px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”></p>
<p style=“margin: 0px 0px 0px 179.2px; text-indent: -179.2px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”></p>
<p style=“margin: 0px 0px 0px 179.2px; text-indent: -179.2px; font-size: 11px; line-height: normal; font-family: ‘Helvetica Neue’;”></p>

here is a link to the log file

Hi Nick!

You need to update your driver: “Available: no (Device is not supported due to crashes. Try using a newer driver (version >= 346).)”

That should fix your issue!

Cheers,
Mary

We are running 346.02.03f07 – most up to date. Thats my confusion.

 

OK, let me do some research and see if I can get to the bottom of this.

Following up on this —

Hi Nick,

We just updated our graphics card list, can you check this out and see if you’re on our tested and supported cards? http://www.imagineersystems.com/support/supported-graphics-cards/

Cheers,
Mary