"GPU processing not supported" AE2019


#1

Mocha loads and runs fine, but it’s slow. I checked the preferences and GPU acceleration is greyed out and gives me the message in the title. Log file says “OpenCL Unknown Error” and “Cannot get platform count”. I’m running a GeForce GTX1080.


#2

Replying to my own post because I found the solution. The Nov. 26 Nvidia driver update broke something, reverting to a previous driver solved the problem. Hopefully someone at BorisFX will see this so they can see if it’s a problem on Nvidia’s side or Mocha’s.


#3

Thank you, we will look into it.


#4

Correct. See here:
https://forum.borisfx.com/t/nvidia-driver-problems-gpu-missing-in-mocha-pro/5017/2