Many problems with sapphire plugin in Davinci

Hi There

I meet a lot of problems with sapphire plugins in Davinci Resolve, crashes, doesn’t work at all …
I posted already some topics here but it looks like hard to get answer.

Those plugins are paid plugins, if they work it worth it, if they don’t, it doesn’t worth it.

How to get assistance for Boris FX plugins ?

Chris

Hello!

Sapphire plugins should not crash your Resolve. The best way to troubleshoot a topic like this is to fill out a support ticket here: https://borisfx.com/support/open-a-case/

That’s the best way for us to get to the bottom
of it.

Thanks,
Brian

Hi Brian,

Thank you for your answer.
Just send a ticket (00181558) but can not get the email confirmation, so I am not able to send the video I made to show my case.

Chris

I see your case in the system from last night. I’m sure support will look at this morning and start up a conversation. Thanks for your patience.

Brian