Mocha AE cs6

I have Full of Adobe After Effects cs6 license, but when when using Track in Mocha AE the .mov extension is not supported, but when i’m search in google for some tutorials they use CS6 they successfully track it,

my Mocha AE cs6 version 2.6.2, i search over the net for some supported of this version but it won’t appear,

How to upgrade my Current Mocha AE cs6 to support .mov, or some guide on how to support .mov in my current version.

Hi there,

.Mov is just the container for the file, the codecs are how the data is encoded. What you are likely running into is a codec incompatibility.

There are certain types of codecs and file types that mocha can’t read, usually native, unprocessed codecs off of cameras and AVIs on Windows. It may be that you need to convert the file to something mocha would have an easier time of reading, like a quicktime or an image sequence. If your screen is black or white for clips but not for images, it is most likely the codec for the movie files that is causing the issue.

As a basic rule, mocha usually can’t read anything quicktime can’t. So, if you’re ever unsure if mocha can read your files, you can test it again that way in the future. Rarely, though, quicktime is able to open files that mocha can’t. It’s just a good way to test the files before you load them into mocha.

However, you may want to try converting the clip to a file we know for sure that mocha recognizes, like a TIFF or JPEG sequence, to test and make sure that mocha is running properly. If it works on TIFFs, it is operating normally. But it sounds like your codecs are, for some reason, not registering with mocha at all. If you have to use “all files” to load in a file, mocha probably won’t read it.

While your clip files may be listed on our list of supported files (as an .MP4), it might be that there’s some sort of custom camera codec on your footage that is hanging mocha up. The reality of the situation is while we support many file types, we don’t necessarily support all of their compression codecs. Please use .mov for better results.

Any other quicktime format should work really, or another type of .avi, even h264 seems to work. So can you try changing the format of your movie to something like a standard quicktime?

Please let me know if you have any questions.