On Thursday, November 19th I was editing a single video clip in Vegas Pro 18 using Primatte Studio in BCC 14. Everything seemed normal and I was creating an outside Mask Shape using the inbuilt Mocha Mask.
On Friday, November 20th I wanted to continue editing the clip but when I selected the Mocha Mask in BCC, I saw a white flash down the left-hand edge of my monitor and Vegas Pro froze up. I tried several times but Mocha would not start.
Last week I remember having had several Microsoft updates to my Windows 10 Home Operating System, and I believe that one of these updates has altered the stability of BCC.
I found the BCC log in AppData/Roaming and noticed that before the problem started my OS was correctly listed as Windows 10 Home 10.0 but after the problem, my OS is now listed as Windows 8 Pro 6.2. I am using the same machine, so I can’t understand why BCC thinks my OS has changed?
I also found the Imagineer log in AppData/Local and see there is a message: “GStreamer was chosen in Mocha settings as the Video Files Engine but it is not supported. Some file formats will be unavailable.” I downloaded a modified version of Gstreamer specifically to work with Transcribe, which has nothing to do with video editing - and I do not undersatand how this application has been selected to work with BCC?
I have used Microsoft’s SFC and DISM tools but they tell me that nothing is wrong with Windows.
I am suspicious of one file that the Microsoft upate installed: Microsoft.ZuneVideo, but other than that I am at a loss as what I should do next to restore my computer so that I can continue using BCC?
I attach the reliability monitor chart to show how my computer has gone unstable since the Microsoft updates started on November 13th.
UPDATE: I switched on today and suddenly Mocha seems to be working normally again. I am not aware that I did anything to cause this and it is possible that Windows has made a change to correct whatever was wrong.