Mocha no longer working after MC upgrade

I upgraded my Media Composer software to 2021.6 from 2021.3 on my Mac (10.14.6) and Mocha Pro has stopped working. The interface comes up, but nothing else happens. I cannot use the Mocha tracking feature in BCC either. My Mocha pro version says 2019.5.

Any ideas?
Thx!

Hi,

The first thing to do is to uninstall mocha and continuum (bcc) from the system, then reinstall the plugins using the official installers for each set to see if that restores the plugins functionality in the upgraded avid host.

If that fails then you might want to open up a support ticket.

Cheers,
Peter.

1 Like

Thanks. I’ll give that a try.