Mocha Pro 2021 standalone license error

Hello everyone
After having installed it, I put mi MP code and a successful message appears, but after relaunch the app this one it´s running in non-commercial mode.
what I’m doing wrong?
Thanks in advance

Hi there,

For licensing errors, you should get faster solutions on the support page by submitting a case: https://borisfx.com/support/open-a-case/

That being said, for this particular issue, I think this is currently a known bug. So try activating in the host UI instead of the plugin and see if that fixes the issue for you.

Cheers,
Mary

Hi maryp,

The support team has sent me a new license file and the problem solved.

Best,

Gabb