Mocha Pro OFX missing purchase and online activation

Hi

I purchased Mocha Pro OFX for use with Hitfilm while Mocha was still under Imagineer systems. I was told that my purchase would in time appear under my account here at Boris FX but it is still nowhere to be seen. Is this possible to fix? Aslo is this why the online activation is not working for me?

Hey there,

These sorts of cases are best dealt with using our support page, as we need to ask you information about your account: Boris FX | Open a Case

Please remember to add your serial so we can help you locate the account.

All Mocha Pro downloads are available here: Boris FX | Downloads
All legacy downloads (i.e pre-current versions) are here: Boris FX | Legacy-downloads