Mocha4ae_adobe.exe has stopped working

I get this message every time I try and open Mocha AE in After Effects “mocha4ae_adobe.exe has stopped working”.

I have tried changing the REG DWORD to 1 as suggested and deleting the “Imagineer Systems Ltd” files as also suggested. Not to mention numerous re-installs and reboots.

Any other suggestions?

Let’s go through the usual culprits:

  • What version of After Effects is this? Please be specific and tell us the build number, not just the year version.
  • Can you please send us the log here: %localappdata%\BorisFX\mocha.log For most users this is going to be here: C:\Users[YOUR USERNAME]\AppData\Local