More Mocha Pro 2022 license issues?

I must admit, the entire Boris FX licensing process is baffling. Every time I start Mocha Pro 2022 stand alone it says I’m in Trial mode, so I click on Activate, enter my license key and it says activation successful and tells me Mocha Pro 2022 Stand alone needs to restart.

It never restarts after I hit ok. So I manually run Mocha Pro 2022 Stand Alone again and I get the same prompt that I’m in Trial mode??

The Boris FX Application Manager shows my products as licensed??

My account login is for the bundle for Continuum + Sapphire + Mocha - Adobe which expires 4/1/2022.

I don’t understand what’s happening, any help welcome?

Cheers, Rob.

Hi there,

For your account security, please use Boris FX | Open a Case and contact support for licensing help. We do not handle licensing on the forums.

Cheers,
Mary

Hi Mary,

Case submitted for this Mocha issue and Sapphire issue.

Cheers, Rob.