New computer and the license number does not function

I have a new computer (Mac Pro), and I would like to activate Mocha Pro with the license number provided with your old computer (Windows7)
but the license number does not function on the new computer

how the licensing work ?

thank you for your help.: (


Hi Xavier,

For your security, we recommend you submit cases like this through our support page:

Support can unlock your activation code to install on your new machine. However, you can also email me directly for this instance and send me your activation code to and I will be happy to reset the license for you.

Here’s a link to how our licensing works: