Out of working buffer space. Please free some system memory

Mocha Pro
#1

I am constantly running into this issue when trying to load dpx or exr sequences.
The same sequences but as a jpeg format works.

The messages I get are:

  • "Failes to read image Y:/…/…/seq010_sh010_bg01.####.dpx
  • “Out of working buffer space. Please free some system memory”

Where/how do I make changes in or for Mocha to be able to read my dpx or exr sequences?

My PC spec are:

  • AMD Ryzen 9 5950X 16-Core Processor 3.40 GHz
  • 64 GB RAM
  • Nvidia GeForce RTX 3060

Any guidance here would be great. I have gone through your support documentation but can´t find where this might be able to resolved.

Running latest mocha version 2022.5

MochaDPX
MochaDPX2267×894 47.8 KB

MochaMemory
MochaMemory2268×888 19.4 KB

#2

How much free space do you have on your drive for the tmp files?

#3

Hi Mary.

Thanks for replying.

I´ve tried it on two different machines. PC and Mac. Same issue

  • Current free space on PC: 370 GB
  • Current free space on Mac: 502 GB

The footage is on our server, but I run into the same issue if I copy the footage locally aswell.

Best
Petter

#4

Yeah, that should be more than enough. Can you send me a copy of your log file? Help>view log… and save the file and attach it in an email? I will look at it with my team and see if I can figure out what is happening there.

#5

Hi Mary.

I figured it out with your colleague Victor. You don’t support 12bit dpx footage. 10bit or 16bit worked.

Best
Petter