Particle Illusion subscription renewal

I renewed my subscription but I still see a RED X in my project.
I paid but cannot use it.

how do I remove the red X?

Without more details, some general ideas:

  • Make sure your host isn’t caching frames (that still contain the X)
  • Use the “Activate” app to enter your license again

Clearing cache worked. Thank you

Also I uninstalled and reinatlled continuum and now particle illusion is unusable.
window bounced around screen when I click header. No mouse cursor. Cannot select emitters

If you have no mouse cursor, is it possible another window is below PI (like the “check for updates” app or something similar)?