PI doesn't work

I just purchased Particle Illusion as a stand-alone and I use Windows 10

I can’t even get it to load. I’ve tried restarting the computer and reinstalling it.

I can’t seem to find any solutions so please can someone help?

What exactly is happening? Are you getting any error messages? Do you see the app in the taskbar but not the window?

Is your anti-virus app blocking it maybe?

No error messages. The app opens but it’s all white then it closes. No error messages.

Even with anti-virus off I get just this

The all white screen seems familiar, and I think it meant to update your video drivers.

I’ve updated them and it’s still a mess. Opens on the white screen and then closes…

Have you run previous recent versions of PI (from the last couple years) on this system or is this the first time you’ve installed PI? One possibility is a preference file from an older version interfering.

Can you send the PI log file if one was created:
C:\Users\YOUR_USER_NAME\AppData\Roaming\BorisFX\Logs\PI.log

-Jason

I did run a previous version on this PC but realized that it didn’t contain the emitters I wanted. So I uninstalled it, purchased the new standalone version, and tried to run it getting the white screen instead.

Unfortunately, I have no log files in that location. Looking in other places

Found it but it won’t allow me to upload so here it is pasted

2020-12-09 07:49:11 PI Standalone NOTICE: -------------Launch-------------
2020-12-09 07:49:11 PI Standalone NOTICE: Particle Illusion Standalone 2020.5 - Version: 13.5.1.1368 (80fdd9cdc2f4a4cdc9c729de28fb67cdf8ec313d) Job 59
2020-12-09 07:49:11 PI Standalone NOTICE: Build Date: 2020-6-15
2020-12-09 07:49:11 PI Standalone NOTICE: Launching directly
2020-12-09 07:49:15 PI Standalone NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:6832)
2020-12-09 07:49:15 PI Standalone NOTICE: PI Core: ASSERT: m_settings.contains(pref) (…\App\Extras\PiPreferences.cpp:311)
2020-12-09 07:49:15 PI Standalone NOTICE: PI Core: ASSERT: m_settings.contains(pref) (…\App\Extras\PiPreferences.cpp:311)
2020-12-09 07:49:15 PI Standalone ERROR: GetFilenameAndCloseForUpload - error copying usage data into backup file: copy_file: The system cannot find the file specified.: “C:\ProgramData\BorisFX\UsageLog\usage_data_borisfx_pi-standalone.txt”, “C:\ProgramData\BorisFX\UsageLog\usage_data_borisfx_pi-standalone.bak”
2020-12-09 07:49:23 PI Standalone INFO: Successfully ran bfx-version-update tool.
2020-12-09 07:49:23 PI Standalone NOTICE: Build Flavor: Standalone
2020-12-09 07:49:23 PI Standalone NOTICE: OS Details: Windows 10 Home 6.2
2020-12-09 07:49:24 PI Standalone NOTICE: GPU Vendor(s): NVIDIA Corporation
2020-12-09 07:49:24 PI Standalone NOTICE: GPU Name(s): GeForce RTX 2080/PCIe/SSE2
2020-12-09 07:49:24 PI Standalone NOTICE: GPU Version(s): 4.6.0 NVIDIA 457.30
2020-12-09 07:55:58 PI Standalone NOTICE: Exiting
2020-12-21 15:17:21 PI Standalone NOTICE: -------------Launch-------------
2020-12-21 15:17:21 PI Standalone NOTICE: Particle Illusion Standalone 2020.5 - Version: 13.5.1.1368 (80fdd9cdc2f4a4cdc9c729de28fb67cdf8ec313d) Job 59
2020-12-21 15:17:21 PI Standalone NOTICE: Build Date: 2020-6-15
2020-12-21 15:17:21 PI Standalone NOTICE: Launching directly
2020-12-21 15:17:21 PI Standalone NOTICE: PI Core: ASSERT: messagebox != nullptr (…\App\ParticleIllusionApp.cpp:534)
2020-12-21 15:17:21 PI Standalone NOTICE: PiMessageBox: Error opening emitter library: C:/ProgramData/BorisFX/EmitterLibraries/Emitters_2021.il3
This emitter library may have been modified in a newer version of Particle Illusion, or it may be corrupted.

2020-12-21 15:17:21 PI Standalone NOTICE: PI Core: Error opening emitter library: C:/ProgramData/BorisFX/EmitterLibraries/Emitters_2021.il3
This emitter library may have been modified in a newer version of Particle Illusion, or it may be corrupted.

2020-12-21 15:17:21 PI Standalone NOTICE: PI Core: ASSERT: success == true (…\App\Extras\EmitterLibraryHelper.cpp:761)
2020-12-21 15:17:22 PI Standalone NOTICE: PI Core: ASSERT: found (.\ILGlobal.cpp:1701)
2020-12-21 15:17:24 PI Standalone NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:6832)
2020-12-21 15:17:26 PI Standalone INFO: Successfully ran bfx-version-update tool.
2020-12-21 15:17:26 PI Standalone NOTICE: Build Flavor: Standalone
2020-12-21 15:17:26 PI Standalone NOTICE: OS Details: Windows 10 Home 6.2
2020-12-21 15:17:28 PI Standalone NOTICE: GPU Vendor(s): NVIDIA Corporation
2020-12-21 15:17:28 PI Standalone NOTICE: GPU Name(s): GeForce RTX 2080/PCIe/SSE2
2020-12-21 15:17:28 PI Standalone NOTICE: GPU Version(s): 4.6.0 NVIDIA 460.79
2020-12-21 15:38:03 PI Standalone NOTICE: Exiting
2021-01-21 09:25:41 PI Standalone NOTICE: -------------Launch-------------
2021-01-21 09:25:41 PI Standalone NOTICE: Particle Illusion Standalone 2020.5 - Version: 13.5.1.1368 (80fdd9cdc2f4a4cdc9c729de28fb67cdf8ec313d) Job 59
2021-01-21 09:25:41 PI Standalone NOTICE: Build Date: 2020-6-15
2021-01-21 09:25:41 PI Standalone NOTICE: Launching directly
2021-01-21 09:25:41 PI Standalone NOTICE: PI Core: ASSERT: messagebox != nullptr (…\App\ParticleIllusionApp.cpp:534)
2021-01-21 09:25:41 PI Standalone NOTICE: PiMessageBox: Error opening emitter library: C:/ProgramData/BorisFX/EmitterLibraries/Emitters_2021.il3
This emitter library may have been modified in a newer version of Particle Illusion, or it may be corrupted.

2021-01-21 09:25:41 PI Standalone NOTICE: PI Core: Error opening emitter library: C:/ProgramData/BorisFX/EmitterLibraries/Emitters_2021.il3
This emitter library may have been modified in a newer version of Particle Illusion, or it may be corrupted.

2021-01-21 09:25:41 PI Standalone NOTICE: PI Core: ASSERT: success == true (…\App\Extras\EmitterLibraryHelper.cpp:761)
2021-01-21 09:25:42 PI Standalone NOTICE: PI Core: ASSERT: found (.\ILGlobal.cpp:1701)
2021-01-21 09:25:43 PI Standalone NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:6832)
2021-01-21 09:25:46 PI Standalone INFO: Successfully ran bfx-version-update tool.
2021-01-21 09:25:46 PI Standalone NOTICE: Build Flavor: Standalone
2021-01-21 09:25:46 PI Standalone NOTICE: OS Details: Windows 10 Home 6.2
2021-01-21 09:25:46 PI Standalone NOTICE: GPU Vendor(s): NVIDIA Corporation
2021-01-21 09:25:46 PI Standalone NOTICE: GPU Name(s): GeForce RTX 2080/PCIe/SSE2
2021-01-21 09:25:46 PI Standalone NOTICE: GPU Version(s): 4.6.0 NVIDIA 461.09
2021-01-21 14:38:00 PI Standalone NOTICE: Exiting
2021-01-21 14:49:17 PI Standalone NOTICE: -------------Launch-------------
2021-01-21 14:49:17 PI Standalone NOTICE: Particle Illusion Standalone 2020.5 - Version: 13.5.1.1368 (80fdd9cdc2f4a4cdc9c729de28fb67cdf8ec313d) Job 59
2021-01-21 14:49:17 PI Standalone NOTICE: Build Date: 2020-6-15
2021-01-21 14:49:17 PI Standalone NOTICE: Launching directly
2021-01-21 14:49:17 PI Standalone NOTICE: PI Core: ASSERT: found (.\ILGlobal.cpp:1701)
2021-01-21 14:49:17 PI Standalone NOTICE: PI Core: ASSERT: messagebox != nullptr (…\App\ParticleIllusionApp.cpp:534)
2021-01-21 14:49:17 PI Standalone NOTICE: PiMessageBox: Error opening emitter library: C:/ProgramData/BorisFX/EmitterLibraries/Emitters_2021.il3
This emitter library may have been modified in a newer version of Particle Illusion, or it may be corrupted.

2021-01-21 14:49:17 PI Standalone NOTICE: PI Core: Error opening emitter library: C:/ProgramData/BorisFX/EmitterLibraries/Emitters_2021.il3
This emitter library may have been modified in a newer version of Particle Illusion, or it may be corrupted.

2021-01-21 14:49:17 PI Standalone NOTICE: PI Core: ASSERT: success == true (…\App\Extras\EmitterLibraryHelper.cpp:761)
2021-01-21 14:49:17 PI Standalone NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:6832)
2021-01-21 14:49:17 PI Standalone NOTICE: Build Flavor: Standalone
2021-01-21 14:49:17 PI Standalone NOTICE: OS Details: Windows 10 Home 6.2
2021-01-21 14:49:18 PI Standalone NOTICE: GPU Vendor(s): NVIDIA Corporation
2021-01-21 14:49:18 PI Standalone NOTICE: GPU Name(s): GeForce RTX 2080/PCIe/SSE2
2021-01-21 14:49:18 PI Standalone NOTICE: GPU Version(s): 4.6.0 NVIDIA 461.09
2021-01-21 15:09:16 PI Standalone NOTICE: Exiting
2021-01-21 15:14:17 PI Standalone NOTICE: -------------Launch-------------
2021-01-21 15:14:17 PI Standalone NOTICE: Particle Illusion Standalone 2020.5 - Version: 13.5.1.1368 (80fdd9cdc2f4a4cdc9c729de28fb67cdf8ec313d) Job 59
2021-01-21 15:14:17 PI Standalone NOTICE: Build Date: 2020-6-15
2021-01-21 15:14:17 PI Standalone NOTICE: Launching directly
2021-01-21 15:14:17 PI Standalone NOTICE: PI Core: ASSERT: found (.\ILGlobal.cpp:1701)
2021-01-21 15:14:18 PI Standalone NOTICE: PI Core: ASSERT: messagebox != nullptr (…\App\ParticleIllusionApp.cpp:534)
2021-01-21 15:14:18 PI Standalone NOTICE: PiMessageBox: Error opening emitter library: C:/ProgramData/BorisFX/EmitterLibraries/Emitters_2021.il3
This emitter library may have been modified in a newer version of Particle Illusion, or it may be corrupted.

2021-01-21 15:14:18 PI Standalone NOTICE: PI Core: Error opening emitter library: C:/ProgramData/BorisFX/EmitterLibraries/Emitters_2021.il3
This emitter library may have been modified in a newer version of Particle Illusion, or it may be corrupted.

2021-01-21 15:14:18 PI Standalone NOTICE: PI Core: ASSERT: success == true (…\App\Extras\EmitterLibraryHelper.cpp:761)
2021-01-21 15:14:18 PI Standalone NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:6832)
2021-01-21 15:14:18 PI Standalone NOTICE: Build Flavor: Standalone
2021-01-21 15:14:18 PI Standalone NOTICE: OS Details: Windows 10 Home 6.2
2021-01-21 15:14:18 PI Standalone NOTICE: GPU Vendor(s): NVIDIA Corporation
2021-01-21 15:14:18 PI Standalone NOTICE: GPU Name(s): GeForce RTX 2080/PCIe/SSE2
2021-01-21 15:14:18 PI Standalone NOTICE: GPU Version(s): 4.6.0 NVIDIA 461.09
2021-01-21 15:14:36 PI Standalone NOTICE: Exiting
2021-01-21 15:15:15 PI Standalone NOTICE: -------------Launch-------------
2021-01-21 15:15:15 PI Standalone NOTICE: Particle Illusion Standalone 2020.5 - Version: 13.5.1.1368 (80fdd9cdc2f4a4cdc9c729de28fb67cdf8ec313d) Job 59
2021-01-21 15:15:15 PI Standalone NOTICE: Build Date: 2020-6-15
2021-01-21 15:15:15 PI Standalone NOTICE: Launching directly
2021-01-21 15:15:15 PI Standalone NOTICE: PI Core: ASSERT: found (.\ILGlobal.cpp:1701)
2021-01-21 15:15:15 PI Standalone NOTICE: PI Core: ASSERT: messagebox != nullptr (…\App\ParticleIllusionApp.cpp:534)
2021-01-21 15:15:15 PI Standalone NOTICE: PiMessageBox: Error opening emitter library: C:/ProgramData/BorisFX/EmitterLibraries/Emitters_2021.il3
This emitter library may have been modified in a newer version of Particle Illusion, or it may be corrupted.

2021-01-21 15:15:15 PI Standalone NOTICE: PI Core: Error opening emitter library: C:/ProgramData/BorisFX/EmitterLibraries/Emitters_2021.il3
This emitter library may have been modified in a newer version of Particle Illusion, or it may be corrupted.

2021-01-21 15:15:15 PI Standalone NOTICE: PI Core: ASSERT: success == true (…\App\Extras\EmitterLibraryHelper.cpp:761)
2021-01-21 15:15:16 PI Standalone NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:6832)
2021-01-21 15:15:16 PI Standalone NOTICE: Build Flavor: Standalone
2021-01-21 15:15:16 PI Standalone NOTICE: OS Details: Windows 10 Home 6.2
2021-01-21 15:15:16 PI Standalone NOTICE: GPU Vendor(s): NVIDIA Corporation
2021-01-21 15:15:16 PI Standalone NOTICE: GPU Name(s): GeForce RTX 2080/PCIe/SSE2
2021-01-21 15:15:16 PI Standalone NOTICE: GPU Version(s): 4.6.0 NVIDIA 461.09
2021-01-21 15:15:37 PI Standalone NOTICE: Exiting
2021-01-21 17:27:57 PI Integrated NOTICE: -------------Launch-------------
2021-01-21 17:27:57 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 48
2021-01-21 17:27:57 PI Integrated NOTICE: Build Date: 2020-12-13
2021-01-21 17:27:57 PI Integrated NOTICE: Launching directly
2021-01-21 17:27:58 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-01-21 17:27:58 PI Integrated NOTICE: PI Core: ASSERT: m_settings.contains(pref) (…\App\Extras\PiPreferences.cpp:331)
2021-01-21 17:28:00 PI Integrated INFO: Successfully ran bfx-version-update tool.
2021-01-21 17:28:00 PI Integrated NOTICE: Build Flavor: AE
2021-01-21 17:28:00 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-01-21 17:28:00 PI Integrated NOTICE: GPU Vendor(s): NVIDIA Corporation
2021-01-21 17:28:00 PI Integrated NOTICE: GPU Name(s): GeForce RTX 2080/PCIe/SSE2
2021-01-21 17:28:00 PI Integrated NOTICE: GPU Version(s): 4.6.0 NVIDIA 461.09
2021-01-21 17:29:43 PI Integrated NOTICE: Exiting
2021-01-21 17:32:58 PI Integrated NOTICE: -------------Launch-------------
2021-01-21 17:32:58 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 48
2021-01-21 17:32:58 PI Integrated NOTICE: Build Date: 2020-12-13
2021-01-21 17:32:58 PI Integrated NOTICE: Launching directly
2021-01-21 17:32:59 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-01-21 17:32:59 PI Integrated NOTICE: Build Flavor: AE
2021-01-21 17:32:59 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-01-21 17:32:59 PI Integrated NOTICE: GPU Vendor(s): NVIDIA Corporation
2021-01-21 17:32:59 PI Integrated NOTICE: GPU Name(s): GeForce RTX 2080/PCIe/SSE2
2021-01-21 17:32:59 PI Integrated NOTICE: GPU Version(s): 4.6.0 NVIDIA 461.09
2021-01-21 17:50:13 PI Integrated NOTICE: PI Core: ASSERT: messagebox != nullptr (…\App\ParticleIllusionApp.cpp:600)
2021-01-21 17:50:13 PI Integrated NOTICE: PiMessageBox: Not a valid particleIllusion Project file! Unexpected project version
2021-01-21 17:50:13 PI Integrated NOTICE: PI Core: Not a valid particleIllusion Project file! Unexpected project version
2021-01-21 17:50:24 PI Integrated NOTICE: Exiting
2021-02-01 15:27:21 PI Integrated NOTICE: -------------Launch-------------
2021-02-01 15:27:21 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 48
2021-02-01 15:27:21 PI Integrated NOTICE: Build Date: 2020-12-13
2021-02-01 15:27:21 PI Integrated NOTICE: Launching directly
2021-02-01 15:27:22 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-02-01 15:27:24 PI Integrated INFO: Successfully ran bfx-version-update tool.
2021-02-01 15:27:24 PI Integrated NOTICE: Build Flavor: AE
2021-02-01 15:27:24 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-02-01 15:27:47 PI Integrated NOTICE: -------------Launch-------------
2021-02-01 15:27:47 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 48
2021-02-01 15:27:47 PI Integrated NOTICE: Build Date: 2020-12-13
2021-02-01 15:27:47 PI Integrated NOTICE: Launching directly
2021-02-01 15:27:48 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-02-01 15:27:48 PI Integrated NOTICE: Build Flavor: AE
2021-02-01 15:27:48 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-02-01 15:28:30 PI Integrated NOTICE: -------------Launch-------------
2021-02-01 15:28:30 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 48
2021-02-01 15:28:30 PI Integrated NOTICE: Build Date: 2020-12-13
2021-02-01 15:28:30 PI Integrated NOTICE: Launching directly
2021-02-01 15:28:31 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-02-01 15:28:31 PI Integrated NOTICE: Build Flavor: AE
2021-02-01 15:28:31 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-02-02 09:42:47 PI Integrated NOTICE: -------------Launch-------------
2021-02-02 09:42:47 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 48
2021-02-02 09:42:47 PI Integrated NOTICE: Build Date: 2020-12-13
2021-02-02 09:42:47 PI Integrated NOTICE: Launching directly
2021-02-02 09:42:48 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-02-02 09:42:48 PI Integrated NOTICE: Build Flavor: AE
2021-02-02 09:42:48 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-02-03 14:41:35 PI Integrated NOTICE: -------------Launch-------------
2021-02-03 14:41:35 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 48
2021-02-03 14:41:35 PI Integrated NOTICE: Build Date: 2020-12-13
2021-02-03 14:41:35 PI Integrated NOTICE: Launching directly
2021-02-03 14:41:37 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-02-03 14:41:37 PI Integrated NOTICE: Build Flavor: AE
2021-02-03 14:41:37 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-02-04 11:52:29 PI Integrated NOTICE: -------------Launch-------------
2021-02-04 11:52:29 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 48
2021-02-04 11:52:29 PI Integrated NOTICE: Build Date: 2020-12-13
2021-02-04 11:52:29 PI Integrated NOTICE: Launching directly
2021-02-04 11:52:31 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-02-04 11:52:31 PI Integrated NOTICE: Build Flavor: AE
2021-02-04 11:52:31 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-02-04 11:55:12 PI Integrated NOTICE: -------------Launch-------------
2021-02-04 11:55:12 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 48
2021-02-04 11:55:12 PI Integrated NOTICE: Build Date: 2020-12-13
2021-02-04 11:55:12 PI Integrated NOTICE: Launching directly
2021-02-04 11:55:13 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-02-04 11:55:13 PI Integrated NOTICE: Build Flavor: AE
2021-02-04 11:55:13 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-03-03 21:45:05 PI Integrated NOTICE: -------------Launch-------------
2021-03-03 21:45:05 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 48
2021-03-03 21:45:05 PI Integrated NOTICE: Build Date: 2020-12-13
2021-03-03 21:45:05 PI Integrated NOTICE: Launching directly
2021-03-03 21:45:07 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-03-03 21:45:08 PI Integrated INFO: Successfully ran bfx-version-update tool.
2021-03-03 21:45:08 PI Integrated NOTICE: Build Flavor: AE
2021-03-03 21:45:08 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-03-10 15:49:44 PI Integrated NOTICE: -------------Launch-------------
2021-03-10 15:49:44 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 48
2021-03-10 15:49:44 PI Integrated NOTICE: Build Date: 2020-12-13
2021-03-10 15:49:44 PI Integrated NOTICE: Launching directly
2021-03-10 15:49:45 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-03-10 15:49:47 PI Integrated INFO: Successfully ran bfx-version-update tool.
2021-03-10 15:49:47 PI Integrated NOTICE: Build Flavor: AE
2021-03-10 15:49:47 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-03-10 15:50:08 PI Integrated NOTICE: -------------Launch-------------
2021-03-10 15:50:08 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 48
2021-03-10 15:50:08 PI Integrated NOTICE: Build Date: 2020-12-13
2021-03-10 15:50:08 PI Integrated NOTICE: Launching directly
2021-03-10 15:50:09 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-03-10 15:50:09 PI Integrated NOTICE: Build Flavor: AE
2021-03-10 15:50:09 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-03-10 15:50:41 PI Integrated NOTICE: -------------Launch-------------
2021-03-10 15:50:41 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 48
2021-03-10 15:50:41 PI Integrated NOTICE: Build Date: 2020-12-13
2021-03-10 15:50:41 PI Integrated NOTICE: Launching directly
2021-03-10 15:50:44 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-03-10 15:50:44 PI Integrated NOTICE: Build Flavor: AE
2021-03-10 15:50:44 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-03-17 21:22:54 PI Integrated NOTICE: -------------Launch-------------
2021-03-17 21:22:54 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 48
2021-03-17 21:22:54 PI Integrated NOTICE: Build Date: 2020-12-13
2021-03-17 21:22:54 PI Integrated NOTICE: Launching directly
2021-03-17 21:22:56 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-03-17 21:22:59 PI Integrated INFO: Successfully ran bfx-version-update tool.
2021-03-17 21:22:59 PI Integrated NOTICE: Build Flavor: AE
2021-03-17 21:22:59 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-03-18 15:12:36 PI Standalone NOTICE: -------------Launch-------------
2021-03-18 15:12:36 PI Standalone NOTICE: Particle Illusion Standalone 2021 - Version: 14.0.2.695 (e413603d3f7cb3cea50c2aad8651611842c11813) Job 38
2021-03-18 15:12:36 PI Standalone NOTICE: Build Date: 2021-1-22
2021-03-18 15:12:36 PI Standalone NOTICE: Launching directly
2021-03-18 15:12:38 PI Standalone NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7101)
2021-03-18 15:12:40 PI Standalone INFO: Successfully ran bfx-version-update tool.
2021-03-18 15:12:40 PI Standalone NOTICE: Build Flavor: Standalone
2021-03-18 15:12:40 PI Standalone NOTICE: OS Details: Windows 10 Home 6.2
2021-03-18 15:12:53 PI Standalone NOTICE: -------------Launch-------------
2021-03-18 15:12:53 PI Standalone NOTICE: Particle Illusion Standalone 2021 - Version: 14.0.2.695 (e413603d3f7cb3cea50c2aad8651611842c11813) Job 38
2021-03-18 15:12:53 PI Standalone NOTICE: Build Date: 2021-1-22
2021-03-18 15:12:53 PI Standalone NOTICE: Launching directly
2021-03-18 15:12:54 PI Standalone NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7101)
2021-03-18 15:12:54 PI Standalone NOTICE: Build Flavor: Standalone
2021-03-18 15:12:54 PI Standalone NOTICE: OS Details: Windows 10 Home 6.2
2021-03-18 16:32:19 PI Integrated NOTICE: -------------Launch-------------
2021-03-18 16:32:19 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 59
2021-03-18 16:32:19 PI Integrated NOTICE: Build Date: 2020-12-14
2021-03-18 16:32:19 PI Integrated NOTICE: Launching directly
2021-03-18 16:32:20 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-03-18 16:32:20 PI Integrated NOTICE: Build Flavor: OFX
2021-03-18 16:32:20 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-03-18 16:32:59 PI Integrated NOTICE: -------------Launch-------------
2021-03-18 16:32:59 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 59
2021-03-18 16:32:59 PI Integrated NOTICE: Build Date: 2020-12-14
2021-03-18 16:32:59 PI Integrated NOTICE: Launching directly
2021-03-18 16:33:00 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-03-18 16:33:00 PI Integrated NOTICE: Build Flavor: OFX
2021-03-18 16:33:00 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-03-18 20:41:33 PI Integrated NOTICE: -------------Launch-------------
2021-03-18 20:41:33 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 59
2021-03-18 20:41:33 PI Integrated NOTICE: Build Date: 2020-12-14
2021-03-18 20:41:33 PI Integrated NOTICE: Launching directly
2021-03-18 20:41:35 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-03-18 20:41:35 PI Integrated NOTICE: Build Flavor: OFX
2021-03-18 20:41:35 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-03-18 22:10:43 PI Integrated NOTICE: -------------Launch-------------
2021-03-18 22:10:43 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 59
2021-03-18 22:10:43 PI Integrated NOTICE: Build Date: 2020-12-14
2021-03-18 22:10:43 PI Integrated NOTICE: Launching directly
2021-03-18 22:10:44 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-03-18 22:10:44 PI Integrated NOTICE: Build Flavor: OFX
2021-03-18 22:10:44 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-03-24 21:56:41 PI Integrated NOTICE: -------------Launch-------------
2021-03-24 21:56:41 PI Integrated NOTICE: Particle Illusion 2021 - Version: 14.0.1.602 (8e6ed8b139d175f211739cc7dca9b9ad1a6d8dac) Job 59
2021-03-24 21:56:41 PI Integrated NOTICE: Build Date: 2020-12-14
2021-03-24 21:56:41 PI Integrated NOTICE: Launching directly
2021-03-24 21:56:42 PI Integrated NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7095)
2021-03-24 21:56:50 PI Integrated INFO: Successfully ran bfx-version-update tool.
2021-03-24 21:56:50 PI Integrated NOTICE: Build Flavor: OFX
2021-03-24 21:56:50 PI Integrated NOTICE: OS Details: Windows 10 Home 6.2
2021-03-25 08:56:53 PI Standalone NOTICE: -------------Launch-------------
2021-03-25 08:56:53 PI Standalone NOTICE: Particle Illusion Standalone 2021 - Version: 14.0.2.695 (e413603d3f7cb3cea50c2aad8651611842c11813) Job 38
2021-03-25 08:56:53 PI Standalone NOTICE: Build Date: 2021-1-22
2021-03-25 08:56:53 PI Standalone NOTICE: Launching directly
2021-03-25 08:56:54 PI Standalone NOTICE: PI Core: ASSERT: 0 (…\App\ParticleIllusionApp.cpp:7101)
2021-03-25 08:57:03 PI Standalone INFO: Successfully ran bfx-version-update tool.
2021-03-25 08:57:03 PI Standalone NOTICE: Build Flavor: Standalone
2021-03-25 08:57:03 PI Standalone NOTICE: OS Details: Windows 10 Home 6.2
2021-03-25 08:57:03 PI Standalone NOTICE: Caught exception when entering app main event loop… - std::bad_alloc thrown: bad allocation
2021-03-25 08:57:03 PI Standalone NOTICE: Exiting

Thanks. I will send you a test build via private message through the forum to help determine if this relates to a recently identified issue with PI preferences.

-Jason

Jason,
It loads but I still can’t input any logos and when I click on any of the menus it flicks but doesn’t drop down. I need to be able to enter a logo and then create an effect with an emitter

Am I missing something?

Hi, Robert,

Glad to hear that link got PI to launch for you.

As for the new issue you’re reporting, I’m unfamiliar with the behavior you’re describing. An chance you could do a screen recording to show us the menu problem? Also can you send details on the system - monitor setup, hardware, OS version, etc.

-Jason

Hi,

We have just released a maintenance update to Particle Illusion Standalone 20201 - v14.0.3. This resolves problems where sometimes PI would fail to fully load or would exit prematurely due to changed sets of emitter libraries from one install to the next. This should resolve the issue raised on this thread and the update is recommended for all Particle Illusion Standalone users.

https://borisfx.com/products/particle-illusion/

-Jason