Hello,
When I open mocha and i have my masked set up and i want to pres the tracking key for the mask my adobe instant crashes; I have the latest versions on both applications.
If someone knows how to fix this that would be amazing.
Kind regards,
berh
Can you send us a crash log and your error log from the Mocha help menu?
It’s probably best to send it via a support case:
Hi Berh,
Definitely file a case and send your log, but you can also try going to Mocha preferences, turning GPU tracking off, and then restarting Adobe Premiere and seeing if that helps you.
Cheers,
Mary
