Shapphire edge ray - problem render cut ray

Can someone help me?
The ray in preview are correct but in render ( ae render avi or media encoder ) are cutting !! where is the error , please ?

Hi there,

We haven’t been able to reproduce this in house.

Could you email support directly support@borisfx.com so that we can correctly track your issue? Could you send them your .aep file (without the footage should be fine) and your Sapphire logfile? The s_log can be found at c:\ProgramData\GenArts\SapphireAE\s_log.text on Windows.

Thanks!