Shapphire edge ray - problem render cut ray

Can someone help me?
The ray in preview are correct but in render ( ae render avi or media encoder ) are cutting !! where is the error , please ?

Hi there,

We haven’t been able to reproduce this in house.

Could you email support directly so that we can correctly track your issue? Could you send them your .aep file (without the footage should be fine) and your Sapphire logfile? The s_log can be found at c:\ProgramData\GenArts\SapphireAE\s_log.text on Windows.