Silhouette sfx plugins for ae Strange mistake

Could use some help!
I use Silhouette sfx as a plug-in in aftereffects .
I have two difficult problems recently.
1,
I used the software independently very smoothly.It is very slow to load into ae for editing or re-modification,However, it is very smooth to enter the editing interface after opening plugins for ae

2,
I could use it normally before,Suddenly there was a tough problem,New projects cannot be built,but it can edit before.I loaded the plug-in and clicked open a gray without creating or opening any button on the interface without responding。
Does anyone else have the problem or a solution? thanks

System:
AMD Ryzen 9 5900x
GeForce RTX 1080
32GB RAM
Windows 10
ae2020
Silhouette2021

I am very sorry for the machine translation I used. I 'm afraid I don 't understand, I recorded two video clips
link:百度网盘 请输入提取码
code:4ut1

Can you please try the following?

Reset the Silhouette Preferences

  • From the Windows Start Menu, type regedit.
  • When regedit appears in the list above, click on it.
  • Go to the HKEY_CURRENT_USER\SOFTWARE\BorisFX and delete the Silhouette folder.

Install Newest Graphics Driver
Your graphics card driver may be out of date or was replaced by a generic Windows driver during a recent update. Please go to the graphics card manufacturer’s website and download and install the newest driver.

Does this solve the issue?

MARCO
Thank you very much
Deleting the registry solved the problem finally

Glad you got it working!