Third Day of Red X's

Peter - I appreciate that Jon reached out to me last night, and I did everything as instructed, including sending him a log yesterday.

I am now well past the deadline I had for work, with three simple effects in place, all causing the Red X.

At this point, can someone do a screen share with me today (I’m in California) and get this resolved? I am a loyal customer now, who pays his subscription dutifully and yet this is now a reoccurring issue.

Thank you for reaching out to me with this update - I’ll ask support to make this their highest priority. Please accept my apologies on behalf of the firm for your missed deadline - I hope that we can resolve this situation for you this morning.

I just sent you an email.