Hi - big problem.
i had Mocha since April 19. working fine track for example an iPhone screen and insert a MP4 file an source for my selection - in the plugin I was able to see the interred file.
the next time I want to use the project, I received an error wit the message that the file format is corrupted or niche supported.
I used MP4 an QuickTime MOV videos. Both running fine…
But not now anymore - I used Mojave. so I installed Catalina - same problem…
i had a call to APPLE , because I thought is was an Apple Problem - the checked my installation - everything fine!
Now - when I am in the INSERT mode an say choose file / options - he shows me only Pictureformats - no video formats anymore!
Wäre is the problem, because with this situation I can’t use the software anymore!
i alreday checked old faqs about this problem.
Projects which running in the past are now with “corrupted files” messages.