Why do I need to upgrade to make Boris work as advertised?

Continuum
#1

My BCC 10.0.06 has worked fine with Avid 8.6 since I purchased it three years ago.

Recently it has started kicking me off and won’t let me verify a valid serial number without calling Tech Support.

Tech Support now implies that they won’t communicate with me unless I spend a fee every time they reset it or unless I upgrade.

Thank you for contacting Boris FX.

Thank you for your inquiry. I apologize for any inconvenience.

__For continued support and the latest features, I would recommend upgrading to Continuum 2019. __

We would be happy to email you an upgrade quote at your request.

Is this some kind of money grab on their part?

Barry

#3

Apparently the folks at BorisFX are working on it for me. Hoping to hear from them with a solution soon.

Barry

#4

This issue was solved by Boris FX with a custom license file that is stored in the Library folder on my hard drive. Thanks.